May 2026
Since the beginning of the year, Eberspächer Bus & Coach has been offering dealers and service partners central, digital access to over 7,000 items via the new Service & Parts Portal. Where time-consuming email inquiries were once necessary, an intuitive platform now ensures maximum speed—regardless of business hours.
Direct access to over 7,000 items
Whether air conditioning and heating components, service tools, or accessories: Customers can view prices, availability, and technical details such as data sheets and in the future exploded views in real time at any time.
Your benefits at a glance:
- Centralized management: Manage data, orders, and wish lists clearly in the “My Account” section.
- Fast processing: Place orders directly or easily request custom quotes online.
- Automated logistics: Orders are sent directly to our logistics center and picked immediately.
- Additional info: An integrated calendar keeps you informed about current events and training sessions.
- Fast processing: Place orders directly or easily request custom quotes online.
“Our goal is to significantly improve our service. Anyone looking for replacement parts should be able to find them quickly and order them correctly,” says Fernando Mazzilli, Project Manager for the portal.
The new Service & Parts Portal is our commitment to a forward-looking partnership: fully focused on efficiency and your satisfaction.
If you have any questions, please feel free to contact us—just send us a message:parts.suetrak@eberspaecher.com