Service that inspires
Together we can make a difference
Service & parts
HIGH AVAILABILITY AND FAST DELIVERY – WORLDWIDE
Our customers operate in a wide range of countries and climate zones and under diverse conditions. That's why high availability and fast delivery of the entire thermal management system as well as spare parts is essential. Eberspächer is a strong partner thanks to its global presence and a worldwide network of commercial partners. Our service portfolio also includes training offers for OEMs and body manufacturers, for example, as well as municipal bus operators and maintenance service providers.
Go digital with e-connected
E-Connected is our digital solution for smart HVAC fleet management, offering real-time monitoring, remote diagnostics, health alerts and over-the-air updates to reduce downtime, improve efficiency, and keep vehicles running reliably.
Minimum service work, maximum service time
Eberspächer Sütrak products are coordinated to maintain efficient and optimal function and reliability throughout the life-cycle duration. This results not only in lower service and operating costs, but thereby also avoids complex repair and maintenance work. Professional support by Eberspächer Sütrak and its qualified sales partners around the world guarantees expert assistance in selecting the right spare part and retrofit kits. Trained personnel provide expert assistance for installation and for the acceptance inspection of air-conditioning systems.
The continuous supply of spares with over 7,000 parts in stock guarantees you reliable delivery on time.
How to reach us
Spare Parts Distribution
For orders and inquiries regarding spare parts, please contact us at:
parts.suetrak[at]eberspaecher.com
Technical Support
For technical questions and support, please contact us at:
service.suetrak[at]eberspaecher.com
Nothing is better than the original
To avoid performance deterioration of your air conditioner due to the use of product forgeries, we recommend exclusively using genuine Eberspächer parts. This is the only way to ensure complete, long-term functionality of your system. Genuine parts are approved exclusively via Eberspächer Sütrak.